What this app does
The STACKED customer app helps guests view restaurant information, order food, join STACKED Rewards, find our locations, and connect with STACKED online.
Information handled by STACKED
Sign in with your email and password. STACKED uses Supabase to confirm your email, authenticate your sign-in, and store your customer account. Your login lasts only for the current app or browser session. STACKED does not receive or store your readable password in its customer profile table. We also record when you create the account, your most recent login, and whether you chose to receive STACKED marketing emails. We do not ask for payment-card information, contacts, photos, or precise device location in the app.
Email membership, rewards, and lunch purchases
When you connect lunch membership, we use your confirmed app email to find or create your Square customer profile and add it to the app-member group. Matching Square records let us show your completed lunch purchases, discounts, and rewards balance. We show member lunch purchases created after your account and email confirmation. We do not store payment card details.
Saved usuals and recent purchases
Recent purchases are retrieved from the Square customer profile matching your confirmed email. When you save a usual, we store its item names, quantities, options, order reference, location, date, and recorded total with your account. Saved orders remain until you remove them or request account deletion. A saved order is a reference list; prices and availability are checked on the ordering page.
Community votes and referrals
We store your vote with your account so you have one current vote per poll. Other customers see combined vote counts, not who voted. If you join referrals, we store your private invite code, linked Square customer identifiers, invitation relationships, qualifying purchase reference, and bonus-point status. We check purchase history to confirm a friend is eligible and prevent duplicate rewards. Your account email is not included in the shared invite link. An invitation code may be remembered on your device until you use it.
Your location choice
The app remembers whether you choose Folklore or Downtown on that device. It does not request your precise device location.
Anonymous app measurements
The app records aggregate counts for actions such as opening ordering, rewards, gift cards, event details, or directions. It also counts browser sessions reaching the app or website and may record campaign labels included in shared links, such as a Facebook post name. These measurements contain the destination, general referral source, campaign label, action name, and date. STACKED does not attach them to a guest account, advertising ID, precise location, IP address, or other persistent identifier.
STACKED Arcade and the monthly meal race
If you play STACKED Arcade, we store the screen name you choose, your game scores, Arcade XP, game progress, play dates, and limited round timing used to reject invalid or duplicate scores. Your screen name and monthly point total appear on the signed-in player leaderboard. Your account email is not shown to other players. At the end of a month, we keep the winning player, point total, private meal claim code, and whether the prize has been contacted or redeemed. STACKED staff can use the winner's account email to deliver the free-meal notice.
Optional notifications
Phone alerts require your permission. STACKED stores your device’s push subscription address and encryption keys with your account, your choices for lunch deals, specials, and events, and alert delivery status. Encrypted alerts are delivered by your browser or phone’s push service. You can change those choices or turn alerts off in the app or your device settings. Email marketing and phone alerts have separate choices.
Ordering, rewards, and delivery partners
Pickup ordering, rewards enrollment, delivery, maps, social media, mailing-list, and notification features may open or use services operated by Wix, Square, DoorDash, Google, Meta, browser push services, or other providers. Information you submit on those services is handled under their own privacy policies and terms. STACKED receives the order, contact, or loyalty information those services provide so we can fulfill your request and operate our guest programs.
How information is used
- To fulfill pickup and delivery orders.
- To operate STACKED Rewards and guest communications you choose to join.
- To answer guest questions and improve our service.
- To run the STACKED Arcade leaderboard, select monthly winners, and fulfill prizes.
- To keep the app secure, reliable, and available.
Your choices
Creating an account does not automatically subscribe you to marketing. You can turn STACKED specials on or off from your account, use the unsubscribe option in an email, or contact STACKED through our website to request access to or deletion of your account information.
Children
This app is intended for a general restaurant audience and is not designed to collect personal information directly from children under 13.
Updates and contact
We may update this policy as the app changes. The current version will remain posted here. For privacy questions, contact STACKED through stackedsmashburgers.com.